These terms and conditions (the “Terms”), apply to all Attendees at Events (in each case as defined below). Your attendance at an Event indicates your agreement to these Terms.
1. Definitions
In these Terms the following capitalized words and expressions have the meanings set out against them below:
1.1 “Ancillary Event” means any excursion or event, including, for example, a field trip, networking event, tour of production facilities, site visit, boat trip, aircraft ride, or any other excursion which is arranged by DHL for Attendees at an Event.
1.2 “Ancillary Terms” means any supplementary terms and conditions which may be applicable to an Ancillary Event.
1.3 “Attendee/You/Your” means an individual who attends an Event in any capacity other than as a representative of DHL or of the Event Venue or Online Event Platform.
1.4 “Business Day” means a day, not including a Saturday or Sunday, when ordinary banks are open for their full range of normal business in the United States.
1.5 “Content” means materials, data, information and products provided by DHL or its event partners at, relating to or forming part of the Event.
1.6 “Data Protection Laws” means any law in force in any applicable jurisdiction which affects privacy, personal information or the collection, handling, storage, processing, use or disclosure of data.
1.7 “Event” means DHL Legal Innovation Summit operated by or on behalf of DHL.
1.8 “Event Confirmation” means our written (including digital) confirmation of your registration for a place at that Event.
1.9 “Event Dates” means the dates on which the Event is scheduled to take place.
1.10 “Event Marks” means trademarks and service marks owned by or licensed to DHL relating to the Event.
1.11 “Event Venue” means the venue where DHL holds a physical Event.
1.12 “Fee” means the fee payable, if applicable, by a Participant in order to attend an Event.
1.13 “Force Majeure” has the meaning given in Section 13.
1.14 “Intellectual Property Rights” means patents, rights to inventions, copyright and neighboring and related rights, moral rights, trademarks and service marks, business names and domain names, goodwill and the right to sue for passing off or unfair competition, rights in designs, rights in computer software, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how and trade secrets), and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights.
1.15 “Losses” means actions, damages, claims, liabilities, costs, losses and expenses (including, without limitation, reasonable legal fees).
1.16 “Online Event” means an online, virtual or non-physical conference, exhibition, convention, congress, summit, seminar, webinar, meeting, workshop, award dinner, public training, private or bespoke training or other event.
1.17 “Online Event Platform” means any website, platform, forum or other online environment used by DHL for the purposes of hosting an Online Event.
1.18 “Online Event Platform Terms” means any additional terms and conditions applicable to registration to and/or attendance at an Event on an Online Event Platform.
1.19 “Registration Details” means the personal data provided by Attendees when they register to attend an Event.
1.20 "we/us/our/DHL" means DHL.
2. Registration for Events
2.1 Validly registering for an Event entitles you to admittance to that Event as a Participant, subject to these Terms. Any optional extras may incur an additional cost to the basic registration fee.
2.2 The Registration Details of each Participant must be registered (whether in their personal capacity, or as a representative of a company or other legal entity) with us not less than two Business Days before the start of the Event. We reserve the right to exclude from any Event any individual whose name does not appear on our register of Attendees at the start of the Event.
2.3 If you register for an Event as a representative of a company or other organization you confirm that you have authority to agree to these Terms on behalf of the company or other organization. You shall also ensure Participant(s) from the company or other organization attending the Event are made aware of and shall be bound by these Terms.
2.4 When registering for an Event, you must provide us with accurate and complete Registration Details. It is your responsibility to inform us of any changes to that information (including, without limitation, your email address) by updating your details on the relevant section of the applicable website or contacting us using the contact information provided to you in any Event Confirmation.
2.5 It is your responsibility to inform us of any special access requirements or dietary requirements at the time of registration, and in any event no later than 2 working days in advance of the Event. Any dietary requests made less than 2 Business Days before an Event may not be available.
2.6 All registrations for Events are subject to availability and to acceptance by DHL in its sole and absolute discretion.
2.7 Where an Event requires an event pass to enable entry, you may be required to provide evidence of your identity for your pass to be issued to you. Attendees must keep their event pass on them at all times during their attendance at the Event and DHL reserves the right to refuse entry to Attendees who fail to produce a pass when requested.
2.8 By attending the Event you acknowledge that photographs and filming may take place at the Event. DHL reserves the right to use Event Participant images and videos recorded at the Event with your photograph and/or likeness in future marketing materials, including social media channels, websites, and print material, without obtaining any further approval from you or making any payment to you. If you do not wish your photograph to be taken at an Event please notify the photographer during the Event, and we will make reasonable efforts to comply with your request.
2.9 Attendees must be over the age of 18.
2.10 Attendees may not sell, transfer, or share their Event passes. Registered Attendees may not be substituted for another individual except with DHL’s express, written consent.
3. Attendance Requirements
3.1 Each Participant shall:
(a) observe the rules, policies and procedures of the Event venue including in relation to health and safety and any reasonable instructions issued by DHL and/or the management of the Event Venue;
(b) behave in a respectful, professional and appropriate way that does not breach the laws or regulations or that risks bringing the Event or DHL into disrepute;
(c) ensure they have adequate insurance for their own requirements, including personal accident and travel insurance, prior to attending any Event; and
(d) ensure they have all necessary travel documentation, including but not limited to visas and other entry permits into the country where the Event is held, and that they comply with all health formalities and any applicable laws.
3.2 You agree that your travel to and attendance at an Event is at your own risk and not the responsibility of DHL.
4. Participant Obligations
4.1 DHL reserves the right to refuse entry by any Participant to an Event or to remove any Participant from an Event or block them from an Online Event Platform without any liability if, in its sole discretion, it determines that such Participant’s presence or conduct could cause:
(a) DHL, its affiliates, the Event Venue owner, the Online Event Platform or the Participant to fail to comply with applicable law, including in circumstances where the transactions or payments contemplated under these Terms are in breach of, or otherwise targeted by Sanctions or other laws;
(b) DHL to breach any term, warranty, condition or other provision of any contract or undertaking to which DHL is or becomes a party; or
(c) disruption at the Event, threaten the safety (including online) of other attendees or hinder the enjoyment of the Event by other attendees, without prejudice to any other rights or remedies available to DHL.
4.2 DHL reserves the right to recover from you any loss or damage incurred or suffered by us, the Event Venue, the Online Event Platform or any Attendees as a result of your conduct at the Event or failure to comply with these Terms. In such case, Participant is not be entitled to a refund of any Fees.
5. Fees
5.1 Payment in full of any applicable Fees for the Event is due upon registration. If such payment is insufficient or declined for any reason, DHL may refuse entry to the Event.
6. Intellectual Property Rights
6.1 All Intellectual Property Rights in and to Events and in the Content relating to Events are the property of DHL or its third-party content providers. We may provide a license to third parties, including Event Sponsors, to use the Content at our sole discretion.
6.2 Attendees may use the Content solely for their own personal use and benefit or for the internal use and internal benefit of the company for which they work if that company paid for your attendance at an Event: you may not resell, distribute or otherwise use or Content for any commercial purposes.
6.3 The Event Marks may not be used without DHL’s prior written permission.
7. Technical Support for Online Events
7.1 For Events requiring internet access, such as webinars, forums, online or virtual Events, it is your responsibility to ensure your systems are compatible with our technology or the technology of our Online Event Platform prior to registering for such an Event.
7.2 DHL is not liable or responsible for any technical issues which may arise as a result of your failure to ensure compatibility of our technology with your systems. We are not liable or responsible for any delay, disruption or disturbance in the operation of the internet or problems caused by your ISP or for any telecommunications failures which are beyond our control. Access to on-line Content may not be available as a result of downtime for repairs, maintenance and/or repairs to DHL’s websites, Online Event Platforms and systems.
8. Access to Online Events
8.1 Attendees who register for Online Events, or Events which otherwise grant access to online Content, shall be given user names and passwords, as appropriate for the relevant Event. Attendance at an Online Event may be subject to additional Online Event Platform Terms. By attending an Online Event you accept any such additional Online Event Platform Terms.
8.2 Except to the extent that a user name and password is expressly intended for more than one person as confirmed by us in writing, Attendees are not permitted:
(a) to share user name and password details with any other person(s) (including for the avoidance of doubt, any other colleague, employee, partner, director, agent or representative of the Participant or your company); or
(b) to make their user names and passwords available to multiple users on a network.
8.3 Attendees are responsible for all access to any Event, Online Event Platform and/or use of any Content by them or anyone else using their user names and passwords and for preventing unauthorized use of any such user names and passwords. If you believe there has been any breach of security (such as the disclosure, theft or unauthorized use of any user name, password or any payment information), you must notify us immediately by emailing the support contact in your Event Confirmation.
9. Ancillary Events
9.1 DHL may offer Attendees the opportunity to attend an Ancillary Event, in which case specific Ancillary Terms may apply. Such Ancillary Terms shall be contained in the materials provided to you when you register to attend an Ancillary Event and shall apply in addition to these Terms.
9.2 If there is any inconsistency between these Terms and any applicable Ancillary Terms, the Ancillary Terms shall take precedence in relation to the Ancillary Events.
10. Changes to Event
Although DHL’s Event programs are correct at the time of publication, we may exchange the format, Content, venue, speakers, hosts, moderators and/or timing of an Event. DHL shall use its reasonable efforts to notify all Attendees of any such changes prior to an Event.
11. Cancellation and Substitution
11.1 All cancellations by an Attendee for the Event, must be received by DHL in writing no later than May 28, 2025.
11.2 In exceptional circumstances, we may need to cancel or postpone an Event, in which case we shall notify you as soon as reasonably practicable. Our liability to you as a result of any cancellation or postponement of an Event shall be limited to the amount of Fees which you have paid to us for that Event only and we shall not be liable for any additional Losses incurred by you as a result of such cancellation or postponement.
12. Data Processing
12.1 In this Section 12 the terms “personal data”, and “processing” shall have the meanings ascribed to them under the Data Protection Laws.
12.2 DHL shall:
(a) comply with all applicable requirements of the Data Protection Laws; and
(b) process any personal data which it obtains or holds in relation to a Participant under or in relation to these Terms only for to carry out its obligations under these Terms and as otherwise agreed by you when registering for any Event.
12.3 We shall use your personal data for the purpose of providing services in relation to Events, including, but not limited to Event registration, communications, Event access, dining, administration (including before, after and during the Event), invoicing and payment, delegate lists, post-Event feedback, quality checks, Participant verification (including for sanctions and trade control purposes), research and polling.
12.4 To fulfil our obligations to you in relation to the Event, we may share relevant personal data with presenters, Event venue management, the Online Event Platform, trainers, organizers, print houses, finance partners, connected communities, faculties, committees, Event service providers and delivery partners.
12.5 Registration Details of Attendees will be added to our official Participant networking tool, which enables Attendees to contact each other and to view the list of Attendees at an Event. If you do not want your Registration Details to be included in the relevant networking tool, please email the event contact listed in the Event Confirmation at least fourteen (14) Business Days before the start of the Event.
13. Force Majeure
13.1 In this Section, “Force Majeure” means circumstances which are beyond our reasonable control and which are reasonably likely to affect the successful delivery of the Event or would make it inadvisable, impracticable, illegal, or impossible for us to host the Event or perform our obligations under these Terms, including circumstances, which directly affect the Attendees in their home countries resulting in a material percentage of the Attendees being reasonably likely to be prevented from attending the Event.
13.2 If, as a result of Force Majeure, DHL cancels the Event, DHL shall use its reasonable efforts to either (a) reschedule the Event; or (b) switch the Event from a physical Event to an Online Event.
13.3 If DHL is unable to reschedule the Event in accordance with Section 13.2, it shall refund the Participant Fees as soon as reasonably practicable and in any event within 60 days from the date of notice of cancellation.
13.4 Without prejudice to DHL’s obligation to refund any Fees to Attendees, DHL accepts no liability and shall pay no compensation where the performance of its obligations is made impracticable, illegal or impossible by or as a result of Force Majeure.
14. Limitation of Liability
14.1 You agree that your access to any Event and your use of any of the Content is at your sole risk and responsibility and acknowledge that all Content is provided "as is" and "as available". The Content is made available for your general information and any advice, opinion, statement or other information forming part of the Content is not intended for trading or to address your particular requirements. The Content does not constitute any form of advice, recommendation or arrangement by us (including, without limitation the use of or selection of any service, technology or provider) and is not intended to be relied upon by users in making (or refraining from making) any decision to use any technology or provider or use any service or other decisions. Appropriate independent advice should be obtained before making any such decision.
14.2 IN NO EVENT WILL EITHER PARTY BE LIABLE TO THE OTHER FOR ANY INDIRECT, EXEMPLARY, PUNITIVE, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOSS OF BUSINESS, REVENUE, PROFITS, GOODWILL, OR LOSS OF USE OR LOSS OR CORRUPTION OF DATA), REGARDLESS OF THE NATURE OF THE CLAIM OR RELIEF REQUESTED, EVEN IF THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDIES PROVIDED FOR IN AN AGREEMENT SHOULD FAIL OF THEIR ESSENTIAL PURPOSE. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, EACH PARTY’S LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE FULL EXTENT PERMITTED BY THE JURISDICTION.
14.3 SUBJECT TO SECTION 14.1, DHL’S TOTAL LIABILITY TO YOU, WHETHER BASED ON AN ACTION OR CLAIM IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY OR OTHERWISE ARISING OUT OF, OR IN RELATION TO THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT OF THE FEES PAID OR PAYABLE UNDER THESE TERMS.
15. Trade Sanctions
15.1 Neither you, nor, so far as you are aware, any agents or other persons acting on your behalf:
(a) is listed on the “Specially Designated Nationals and Blocked Persons” list maintained by the Office of Foreign Assets Control of the United States Department of the Treasury (“OFAC”) or any similar list maintained by the United Nations, the European Union, or any other relevant governmental entity;
(b) directly or indirectly, has conducted, conducts or is otherwise involved with any business with or involving any government (or any sub-division thereof), or any person, entity or project, targeted by, or located in any country that is the subject of, any of the sanctions administered by OFAC or any equivalent sanctions or measures imposed by the United Nations, the European Union or any other relevant governmental entity (collectively “Sanctions”);
(c) directly or indirectly supports or facilitates, or plans to support or facilitate or otherwise become involved with, any such person, government, entity or project; or
(d) is or ever has been in violation of or subject to an investigation relating to Sanctions.
15.2 Each Participant shall ensure they are legally entitled to attend the Event and by attending each Participant warrants that they are not the subject of any Sanctions or trade controls or other restrictions that mean they should not attend.
16. Assignment
These Terms together with the application or registration form (where relevant) state the entire agreement and understanding between you and DHL relating to your attendance at the Event and supersedes all previous terms, communications and discussions whether written or oral relating to that subject matter.
17. Choice of Law, Forum and Attorneys' Fees.
The Uniform Computer Information Transactions Act does not apply to any Agreement, and all Agreement and the rights of the Parties shall be governed by and construed in accordance with the laws of the State of Massachusetts, excluding its conflicts of law rules that would apply the laws of another jurisdiction. You agree: (i) not to file or bring any claim or action in a different jurisdiction, and (ii) to submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or action. The prevailing Party is entitled to collect its reasonable attorneys’ fees for any action to enforce or interpret this Agreement.
